Monzo

Revised 2026-09-14 · 2 sources

Neobank / fintech accountNeobankonlineEurope

Customers

13,000,000

Currencies

About

UK app-based bank whose account and card are used for online and in-store payments and P2P transfers. Operator: Monzo Bank Ltd. Est. users: 12.1M users (2024).

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Flows

Countries

Supporting banks

No linked banks yet.

News

Latest News

Incident

August 23, 2026

Monzo runs customer payments on its backup bank during a four-hour outage

A platform fault on 19 August 2026 delayed Monzo payments for roughly four hours. The bank switched customers onto Monzo Stand-in, its separate backup...

2 min read

At a glance

Category: Neobank / fintech account
Classification: Neobank
Currencies: GBP
Type: online
Region: Europe

Sources

Monzo: ~13 million UK personal customers. NEOBANK BRAND, NOT A CHECKOUT METHOD - kept as Review. Customer counts are indicative only and are NOT comparable to the wallet rows in this dataset: they count bank accounts, not people who can select this at a third-party checkout. No transaction rate is recorded because the brand itself is not a checkout option. Compare Revolut and Kaspi.kz, which WERE re-pointed at named pay products.
NEOBANK BRAND, NOT A CHECKOUT METHOD - kept as Review. Customer counts are indicative only and are NOT comparable to the wallet rows in this dataset: they count bank accounts, not people who can select this at a third-party checkout. No transaction rate is recorded because the brand itself is not a checkout option. Compare Revolut and Kaspi.kz, which WERE re-pointed at named pay products.