Incident23 Aug 2026
Monzo runs customer payments on its backup bank during a four-hour outage
A platform fault on 19 August 2026 delayed Monzo payments for roughly four hours. The bank switched customers onto Monzo Stand-in, its separate backup platform, to keep card...

What changed
A platform fault on 19 August 2026 delayed Monzo payments for roughly four hours. The bank switched customers onto Monzo Stand-in, its separate backup platform, to keep card payments and transfers running.
What merchants must do
None stated — verify against sources.