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Launch04 Nov 2026

Pine Labs and Stripe give Singapore retailers one platform for online and in-store card payments from November

Eligible Singapore retailers can run Stripe online payments and card payments on Pine Labs store terminals through one platform, with Southeast Asia expansion planned in 2027.

Illustration: A shop counter with a card terminal on one side and a parcel ready for delivery on the other, both connected t…

What changed

Pine Labs and Stripe have launched a joint unified commerce offering for retailers in Singapore, The Paypers reported on 4 November 2026. From November 2026, eligible retailers can use Stripe to take payments online and also process card payments made on Pine Labs payment terminals in their physical stores, with both channels managed through a single platform. The set-up combines Stripe's online payment processing with Pine Labs' in-store acceptance and its merchant engagement tools. According to the report, shoppers can pay by credit card, QR code and contactless methods on several types of Pine Labs terminals. Retailers also get access to Pine Labs features such as instalment plans from multiple card issuers, paying with reward points, merchant-funded promotions, and marketing tools for instant discounts and cross-border campaigns. The companies say merchants see one combined view of transactions across channels. Pine Labs only began acquiring payments in Singapore in October 2026, when it launched a unified payments platform there; existing clients named in that coverage include Courts, iStudio, CapitaLand and FairPrice. The two companies plan to extend the joint offering to other Southeast Asian markets in 2027. No pricing, merchant numbers or transaction figures were published, and the report does not list which local QR schemes are supported. The pitch is aimed at retailers that run separate providers for web and store payments and then reconcile the two by hand. Bringing both onto one stack can simplify refunds across channels, reporting and customer recognition, but it also concentrates more of a retailer's acceptance with fewer providers.

What merchants must do

If you trade online and in stores in Singapore, ask Pine Labs or Stripe whether you are eligible and what the combined pricing is Confirm which local QR and wallet methods the Pine Labs terminals accept before switching Test cross-channel refunds and reconciliation reports in a pilot store first