Zambia

ZM · ZMB · 894AfricaZMW ZK17 methods

Revised · 4 sources

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Mobile money usage jumped from 14% to 58.5% of adults between 2015 and 2020, a rate among the fastest in Africa.

~10M

online population

~20.7%

banked adults

~3%

credit card population

Mix Methods Behaviour Banks Sources Facts

Payment mix

share of e-commerce spend

CategoryLeading methodShare

Mobile MoneyGoogle Pay55%
Cash—35%
Bank Transfer—7%
CardVisa2%
Other—1%

Methods in use

top 8 of 17 · by spend

MethodTypeShare

All 17 methods in Zambia →

Checkout behaviour

Only 20.7% of adults have formal bank accounts; mobile money is the primary financial inclusion vehicle.

Airtel Money and MTN Mobile Money (formerly Zamtel Kwacha and others) are the dominant providers.

Facts

ISO 3166: ZM · ZMB · 894
Region: Africa
Population: ~21M
Currency: ZMW ZK
Banked adults: ~20.7%
Methods live: 17
Banks covered: 5

Largest banks

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Sources

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