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Zambia

ZM · ZMB · 894AfricaZMW ZK16 methods

4 sources

Mobile money usage jumped from 14% to 58.5% of adults between 2015 and 2020, a rate among the fastest in Africa.

~10M
online population
~20.7%
banked adults
~3%
credit card population

Payment mix

share of e-commerce spend
  • Mobile Money55%
  • Cash35%
  • Bank Transfer7%
  • Card2%
  • Other1%

Methods in use

top 8 of 16

Checkout behaviour

Only 20.7% of adults have formal bank accounts; mobile money is the primary financial inclusion vehicle.

Airtel Money and MTN Mobile Money (formerly Zamtel Kwacha and others) are the dominant providers.

Facts
ISO 3166
ZM · ZMB · 894
Region
Africa
Population
~21M
Currency
ZMW ZK
Banked adults
~20.7%
Methods live
16
Banks covered
5
Banking groups present

Headquartered outside Zambia. The catalogue has no bank headquartered here yet.

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